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WFHI review

Support achha tha but communication problematic

2 out of 52 of 5Verified customerSupport and communication

Support achha tha but communication problematic

Main shuru mein socha tha ki support system fast and helpful hoga, jo initial experience mein theek laga tha. Lekin din bhar ke use mein mujhe laga ki kabhi kabhi responses late milte hain aur communication consistent nahi hoti. Kabhi-kabhi technical queries pe thoda confusion hota hai, jaise dialer ke settings mein changes karne ke baad update reflect nahi hote. Database feature ko manage karne mein bhi kuch fark tha jo mein expect nahi kar raha tha. Pehle lagta tha ki sab kuch seamless rahega but daily use mein kuch chhoti chhoti dikkat aa rahi hain. Sign-up aur payment process to theek chal raha tha without much issue, ye ek positive cheez hai main reluctantly maan sakta hoon. Lekin overall mujhe lagta hai ki support ko thoda aur proactive hona chahiye especially on complex problems. Training session bhi thode rushed lage mujhe, jisse mujhe pura grasp hone mein thoda time laga.

Varun ChavanTelangana, IndiaExperience: Published:
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