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WFHI review

Support achha par har time responsive nahi tha, beginners ke liye theek rahega

3 out of 53 of 5Verified purchaseSupport and communication

Support achha par har time responsive nahi tha, beginners ke liye theek rahega

Maine is software ko use karte hue support line ko kai baar contact kiya tha. Pehle call karne par response time theek tha, log politely baat karte the aur queries ko dhyan se sunte the. Lekin kabhi kabhi support team delay karti thi, ek baar toh multiple calls karne ke baad hi kisi ne phone uthaya. Unki approach thodi inconsistent thi, kabhi helpful reply mila toh kabhi vague answers. Training ke dauran mujhe thodi confusion hui thi software ke kuch features ko lekar, support se clarify kar raha tha. Database aur dialer features ke integration mein extra guidance mili thi toh thoda asaan hota. Jo log remote workflows mein naya hain, unke liye ye support system theek rahega, kyunki basics samjha dete hain. Lekin jo advanced level ke questions hote hain, usme thoda patience chahiye hoga. Overall, average support hai, responsive hone mein thoda farak hai situation ke hisab se.

Indira JhaWest Bengal, IndiaExperience: Published:
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