Support achha hai lekin purane experience ke comparison mein mixed feeling hai
Main pehle bhi kuch aur similar software use kar raha tha jahan support thoda zyada prompt hota tha, aur communication ziada clear rehti thi. WFHI ki telephonic support decent thi, par kabhi-kabhi mujhe lagta tha ki unka response thoda slow hai aur baar-baar mujhe apna problem dubara explain karna padta tha. Jo training aur onboarding process unhone diya wo structured lagta hai, lekin shayad unki team ko thoda aur update karna chahiye taaki vo zyada user friendly guidance de sakte. Software updates automatic aate hain aur wo kaafi helpful hain, lekin kabhi kabhi naye features samajhne mein time lagta hai. Jo main bata sakta hoon wo ye hai ki agar aap thoda patience rakhte hain aur pehle se flexible hain, toh WFHI ka support theek rahega, par agar aapko immediate solution chahiye toh shayad ye aapke liye best option nahi ho. Mere liye experience dono tarah se mix raha.