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WFHI review

Support achha hai but self-effort bhi karni padti hai

2 out of 52 of 5Verified customerSupport and communication

Support achha hai but self-effort bhi karni padti hai

Mujhe laga tha ki support jyada help karega, par kaafi cheezen mujhe khud se hi solve karni padi. Jo communication hua tha, woh generally thik tha, lekin kabhi kabhi jo queries thi woh guidance poori nahi thi. Dialer tools use karne mein thodi problem aayi thi, kyunki automatic updates ke baad kuch functions alag ho gaye the. Database manage karna bhi thoda tricky laga, mujhe manually kaafi settings adjust karni padi. Training sessions achhe the, par thodi generic si lagi, matlab mujhe lagta tha zyada personalized guide milegi. Invoice aur payment process toh theek tha, simple aur fast tha. Sign-up mein zyada confusion nahi thi, step-by-step interface help karta hai. Overall, software kaafi useful ho sakta hai, par thodi zyada mehnat aur patience chahiye, kyunki sab kuch smooth nahi chalta tha bina apne efforts ke. Phir bhi, kabhi kabhi support team se baat karke kaafi problem solve ho jati thi, usmein koi galat nahi thi.

Kanika DamleOdisha, IndiaExperience: Published:
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