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WFHI review

Support achha aur thoda challenging bhi, dono cheezen hain saath

5 out of 55 of 5Unverified experienceSupport and communication

Support achha aur thoda challenging bhi, dono cheezen hain saath

Mujhe laga initially ki support jyada helpful hoga, lekin reality thodi different nikli. Jo training ke dauran main calls kar rahi thi, unme thoda minimal guidance mila jo kaha jata hai usse kam tha. Par software ki automatic updates achhi tarah se ho rahi thi, jo fayda tha ki bahut kuch reset karne ya manually adjust karne ki zarurat nahi padti. Database feature ko samajhna aur uska structure apne workflow mein fit karna bhi mera attempt tha, par wahaan mujhe khud kaafi kuch sochna padha. Dialer thoda basic laga, par use karne mein itna mushkil nahi tha. Support ke response mein kabhi speed thi aur kabhi nahi, to decide karna mushkil tha ki overall service kitni reliable hai. Payment aur invoice processes thik-thak the aur sign up bhi relatively straightforward tha. Kaafi aspects pe mujhe khud try kar kar ke samajhna pada, jo kabhi kabhi frustrating tha, par kuch cheeze jaise automatic update system mujhe suit karti thi.

Purnima BagchiLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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