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WFHI review

Support acha tha, zyada wait nahi karna para

4 out of 54 of 5Unverified experienceSupport and communication

Support acha tha, zyada wait nahi karna para

Main soch rahi thi ki support team kitni responsive rahegi, kyunki kabhi kabhi software mein jab problems aati hain, toh reply bahut late milta hai. Par yahaan mujhe lagta hai ki response time theek-thak tha. Jab bhi maine call ya message kiya, toh andaza lagta tha ki log serious hain aur meri problem ko samajhna chahte hain. Shayad kuch specific issues the jo unke liye naye the, toh thodi der lagti thi unka solution dene mein. Lekin overall main kahungi ki support ki jo speed thi, wo mujhe disappoint nahi kiya. Dialer aur database se related queries ko samajhne mein bhi help mili aur training material ke regarding questions pe bhi clarity mili. Priority assistance ke baare mein toh abhi zyada experience nahi hua, par general telephonic support smooth raha. Verdict simple hai: response mila, zyada der nahi lagayi. Agar future mein bhi zarurat padi toh main khinch-khinch ke nahi kahungi ki ye service weak hai. Bas thoda aur improve ho toh perfect hoga.

Upasana KolheJammu and Kashmir, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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