Skip to main content

WFHI review

Support acha tha par thodi guidance missing thi

4 out of 54 of 5Verified customerSupport and communication

Support acha tha par thodi guidance missing thi

Maine jab support team se contact kiya toh wo karne mein koi problem nahi thi, responses timely aaye aur explanation clear tha. Lekin mujhe laga ki initial setup aur training ke dauran thodi zyada self-effort karni padi. Matlab, unhone help toh ki, par kai baar mujhe apne aap hi solution dhundhna pada mila hua software aur dialer tools ke usage mein. Agar thoda aur detailed guidance available hoti towards database features aur automatic updates ke baare mein, toh process aur smooth hota. Mujhe laga ki mere jaise users jo pehli baar remote working tools use kar rahe hain, unke liye yeh zaruri hai ki support proactive ho. Call support achhi thi aur waiting time bhi manageable tha. Par agar koi ek dedicated resource hota jisse main continuously help le sakta toh faida hota. Overall, main support kaafi positive manta hoon, bas thoda aur user-friendly communication honi chahiye thi jo mujhe har chhoti doubt clear kar de.

Ameya TandonPuducherry, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy