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WFHI review

Support acha tha par main fir se na karungi shayad

2 out of 52 of 5Unverified experienceSupport and communication

Support acha tha par main fir se na karungi shayad

Main support process ke baare mein soch rahi hoon aur honestly itna impressed nahi hui. Roz ke din mein communication kuch theek tha, lekin koi baar lagta tha ki response late milega ya phir problem thoda dull hoke rahega. Bahut bar mujhe lagta tha ki telephonic support itna responsive nahi tha jitna hona chahiye tha, aur wohhi delays mujhe thoda disappointed karte rahe. Automatic software updates theek se kaam karte the, par support ki taraf se milti madad kabhi kabhi unreliable lagti thi. Billing aur payment process ke case mein kuch confusion thi, jisme main khud ko kaafi pareshan paayi thi. Database feature aur training ekdum fine thi, main ye maan bhi sakti hoon. Par overall experience itna positive nahi tha jitna main expect karti thi, is liye main abhi dobara ye service shayad opt nahi karungi jab tak koi major improvement nahi hota.

Simran MehraAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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