Support acha tha par kuch labels samajh mein nahi aaye
Mujhe support se baat karni padi jab main dialer aur database features ko samajhne ki koshish kar rahi thi. Jo telephonic assistance mila, wo kafi helpful tha, aur priority support ki taraf se response bhi tez tha. Lekin mujhe laga ki software mein jo wording and labels use kiye gaye hain, wo thoda confusing hain. Kabhi kabhi mujhe lagta tha ki agar labels thoda zyada clear hote toh onboarding flow smooth hota. Training bhi achhi thi overall, magar thodi si clarity ki kami thi jiski wajah se mujhe baar baar support team ko call karna pada. Invoice aur payment process bilkul sahi chal raha tha aur woh part mere liye bina kisi dikkat ke tha. Agar wording simple aur straightforward ho jaye toh main zyada achha experience expect karti hoon next time. Filhaal main sochti hoon ki ye software apna kaam kar raha hai par thoda sa improvement chahiye for better samajh.