Support acha tha par kuch expectations poore nahi hue
Main soch raha tha ki support bilkul prompt aur detailed hoga, jaise ki advertisements mein dikhate hain, par experience thoda alag raha. Jab bhi maine unhe phone kiya, toh response theek-thaak mila, lekin jitni detail chahiye thi woh missing thi. Training ke dauraan jo doubts the, unme se kuch clear kar diye par kai baar lagta tha ki mujhe khud se zyada effort lagana padega. Automatic updates time-to-time aate the, par usmein bhi kabhi kabhi kuch features ki jagah pe clarification chahiye tha jo mil nahi pata. Calling tools acchi speed se kaam karte hain, lekin support se expected guidance nahi mili. Payment aur invoicing procedures mujhe thode complex lage, shayad mujhe zyada detailed help hoti toh behtar hota. Matlab, support hai magar woh woh nahi jo main pehle soch raha tha.