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WFHI review

Support acha tha par baaki sab thoda off raha

2 out of 52 of 5Verified purchaseSupport and communication

Support acha tha par baaki sab thoda off raha

Maine pehle bhi kuch similar tools use kiye hain, par yeh support thoda alag tha. Jab bhi call kiya, telephonic support wale log koshish karte the help karne ki, jo I appreciated. Lekin woh response time thoda slow tha aur kai baar mujhe apni problem ko repeat karna padta tha, jo frustrating tha. Jo training di gayi thi, usmein clarity thodi kami si thi, aur jab updates aaye, uska impact samajhna thoda confusing raha. Database feature toh theek tha, par calling tools main thodi bugs dikh rahi thi, jo shayad ek chhota problem hai. Payment process thoda straightforward tha aur invoices clear mile. Overall, support accha tha, lekin software aur training thode ajeeb lage mujhe. Shayad agar communication aur thodi aur behtar hoti toh main zyada khush hoti. Uska ek plus yeh raha ki unki priority assistance reasonably responsive thi, jo mujhe pasand aaya. Par haan, just average hi laga sab.

Ekta NarayananLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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