Support acha tha lekin expectations kuch alag thi
Overall mujhe lagta hai ki support system thoda mixed tha. Jo pehle promise kiya gaya tha, uske hisaab se telephonic assistance toh tha, par sometimes response time zyada tha. Mujhe lagta hai shayad support ne meri queries ko pehle jitna priority toh nahi diya jitna chahiye tha. Lekin training sessions ke dauraan jo software ka demonstration hua, wo kafi ache tareeke se samjhaya gaya. Database feature pe kuch doubts the, jinhe clear karne mein thoda time laga, par finally samajh mein aaya. Invoice process thoda complicated tha initially, par support ne politely guidance di aur mujhe call karke explain bhi kiya process. Automatic updates time-pe aate rahe jo acha tha, par kabhi kabhi naye features ko use karte waqt minor glitches aaye. Sign-up flow clear tha lekin thode se steps longer lage mujhe. To overall support accha mila, thoda better expectation match ho sakta tha, par kam se kam mujhe laga ki main apne queries ke liye kuch help toh mil rahi hai.