2 out of 52 of 5Verified purchaseSupport and communication
Support acha tha, but words samajhne mein dikkat thi
Mujhe WFHI ka support system kaafi mixed laga. Jab maine telephonic support se baat ki, toh overall help thi aur unhone mera query samajhne ki koshish ki. Labels jo calls setup karne mein diye the, matlab calling tool aur database, woh thoda confusing lage, shayad main thoda jaldi samajh nahi payi. Waise, jo invoicing process hai, woh clear tha aur payment ka flow bhi thik tha. Lekin jab software ke automatic updates aaye toh unke explanation se mujhe doubt hua ki kya exact changes hote hain. Main kahungi ki support thik-thak hai, par agar labels aur communication thoda aur clear hota toh zyada help milti. Mera experience yeh tha ki support ne kaam kiya, par communication mein thodi aur clarity honi chahiye thi.