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WFHI review

Support acha hai, par kabhi kabhi late response aata hai

4 out of 54 of 5Unverified experienceSupport and communication

Support acha hai, par kabhi kabhi late response aata hai

Main kira time pe support team ko call karta tha jab dialer ya database me koi dikkat hoti thi. Zackr basic tarike se samjhate hain, aur generally problem solve kar dete hain. Par kuch baar response thoda slow hota tha, jisme sabr rakhna padta tha. Training ke baad daily use me software smooth chalti hai, call tools easily accessible rehte hain. Auto updates bhi acche hain, bina rukawat ke software ko update milta rehta hai. Lekin ek choti si problem ye hai ki kabhi invoices ke issue pe support ko baar baar contact karna padta hai, time waste hota hai. Overall, regular use me support useful hai, bas response time me thoda improvement hona chahiye. Agar ye improve kar den toh fully satisfying experience milega, warna kaam to chal hi jata hai.

Naveen OberoiWest Bengal, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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