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WFHI review

Support acha hai magar sabke liye nahi

3 out of 53 of 5Unverified experienceSupport and communication

Support acha hai magar sabke liye nahi

Woh log jo ekdam fast response chahte hain, unke liye shayad thoda frustrating ho sakta hai. Support team ne mujhe generally samay par jawab diya, lekin kabhi kabhi delay bhi hua, especially jab complex sawal pucha gaya. Mujhe laga tha ki onboarding ke dauran zyada approachable honge, par kabhi kabhi lagta tha ki communication thoda slow hai. Ek baar jab dialer setup mein problem aayi thi, tab unhone patiently mujhe guide kiya, woh toh achha laga. Lekin database ke kuch features samajhne mein thoda time laga, aur uss samay support se connect karna mushkil hua. Overall, agar aapko quick-fire support ki zarurat hai, toh shayad ye platform aapke liye perfect nahi hoga. Par agar aap thoda patience rakh ke inke processes ko samajhne ki koshish karein, toh kaafi madad milegi. Mera experience mixed raha, kuch aspects achhe the, aur kuch improvement ki jagah thi. Isi wajah se main ise average rating deti hoon. Yeh software un logo ke liye suit karega, jinko thodi understanding aur wait kar sakte hain, par agar aap instant support chahte ho toh soch samajh ke lena.

Ankita ChadhaKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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