Support acchi thi par thoda slow response bhi tha
Maine WFHI ki telephonic support test ki thi jab software use karna start kiya tha, aur overall experience mixed raha. Jo help mil rahi thi, wo mujhe lagti thi ki expected standard ke kareeb thi. Support representatives calmly aur professionally baat karte hain, aur koshish karte hain ki mere sawaalon ka sahi jawab dein. Lekin, kabhi kabhi response lena thoda slow hota tha, especially jab detailed technical queries hoti thi. Is wajah se kabhi delay hua in resolving issues, jo thodi frustrate karne wali baat thi. Mujhe ye bhi acha laga ki updates ke baare mein sufficient information di gayi thi during calls. Training and onboarding ke dauraan support ka level theek tha, lekin agar urgent issue ho toh waiting time thoda longer ho sakta hai. Dono sides ko dekhte hue bol sakta hoon ki support helpful hai, but reply speed mein kuch sudhar ki gunjaish hai. Overall, service par positive impression bana jo main aage bhi use karne ka sochta hoon.