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WFHI review

Support acchi lagi par labels thode confusing the fir bhi

4 out of 54 of 5Unverified experienceSupport and communication

Support acchi lagi par labels thode confusing the fir bhi

Main bataun toh support kaafi helpful tha, bilkul waise jaisa maine expect kiya tha but haan, labels aur wording thodi confusing lagi mujhe initially. Jab main pehli baar software me aayi, to dashboard ke kuch options samajhne mein time lag gaya kyunki unka naam thoda generic tha. Training sessions mein ye sab clear hua tab jaa kar thoda easy hua navigate karna. Dialer aur calling tools smooth the, par database feature ko samajhne ke liye mujhe support se baar baar puchhna pada. Onboarding accha tha overall but invoicing process mein bhi thoda aur clarity ho sakti thi, jaise ki payment status update thoda zyada prominent ho. Main toh kahungi ki agar tum thoda time do system ko samajhne mein, toh support helpful lagega, warna thoda frustrating bhi lag sakta hai. Bas wording ko thoda aur user-friendly kar do, toh perfect hoga.

Aparna ShahWest Bengal, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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