Support accha tha, par thoda time mismatch bhi tha
Maine support aur communication ka experience WFHI ke saath liya, aur overall itna bhi bura nahi tha. Jo baat mujhe sabse pehle lagayi wo yeh ki support hours mere working hours ke saath perfectly align nahi karte hain. Main apne kaam ke time par late evening mein contact karti hoon, par kabhi kabhi priority assistance se turant response milta hai, aur kabhi thoda late. Yeh thoda frustrating lagta hai especially jab deadlines close hoti hain. Training ke dauraan jo telephonic guidance mili, usmein kaafi clarity thi aur jo bhi doubts the unka jawab achhi tarah se diya gaya tha. Lekin agar support ka timing mere daily routine ke better match mein hota, toh main zyada comfortable feel karti. Call back service kaafi helpful hota, jo kabhi kabhi milta hai par kabhi kam time par. Jo cheez mujhe achhi lagi woh ye hai ki jo team tumse baat karti hai wo sach mein problem samajhne ki koshish karti hai. Email support se bhi kabhi kabhi quick replies aate hain, lekin lagta hai ki yeh variety better co-ordination ke saath ho sakti thi. Summing up, support positive experience thi overall, par timing aur consistency mein thoda aur sudhaar ho sakta hai jisse ki main apni working hours ke andar zyada fully rely kar sakoon unpe.