Support accha tha, par thoda slow bhi laga kabhi
Overall experience toh bahut achhi rahi training aur support ke sath, bilkul jaise expect kiya tha. Call par support ne mere sab sawalon ko patiently suna aur solution diya, jo start me thoda jaldi nahi mila par baad me sab clear hua. Onboarding process thoda complex laga initially, par training sessions ne kaafi madad ki database setup aur dialer samajhne me. Automatic updates se bhi system hamesha up-to-date raha bina mujhe extra tension diye. Payment aur invoicing seamlessly chal gaye, koi dikkat nahi. Lekin ek baat jo thoda dikkat ki thi woh ye ki kabhi kabhi support calls thodi der tak hold pe rakhte rahe, jisse thoda patience chahiye tha. Iske alawa communication bilkul smooth thi. Yeh combination accha tha ki training aur software dono me balance bana raha, ek side pe support toh strong hi tha, par delay kabhi kabhi frustrate kar deta tha. Isliye overall rating 5 hi dungi, kyunki jo promises kiye the woh mostly poore hue without overhyping.