Support accha tha par thoda khud hi karna pada
Generally, support system se main khush tha, lekin ek baar jab mujhe database feature ko integrate karte waqt problem aayi, toh mujhe zyada bada solution khud hi dhoondhna pada. Baaki samjhaane mein support team ne koshish ki, par har step pe fully guide karna nahi hua. Training se kaafi cheeze clear ho gayi thi, to woh madad mili thodi, par ek specific dialer setup mein thoda struggle hua jahan mujhe manual configuration karna pada. Baaki software updates aur invoicing system mein koi issues nahi aaye, yeh smooth chala. Overall communication theek thi, par lagta hai ki thoda zyada proactive assistance milti toh yeh part aur acha hota. Isliye rating 4 dena better lag raha hai kyunki zyada nahi, par thodi khud ki mehnat lagti hai kuch aspects ko samajhne mein.