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WFHI review

support accha tha par thoda features missing lage mujhe

2 out of 52 of 5Unverified experienceSupport and communication

support accha tha par thoda features missing lage mujhe

Mujhe laga tha support se baat kar ke mujhe achhi guidance milegi, par jab main WFHI ka telephonic support use kar raha tha, thoda disappointment hua. Log bahut polite the aur help karne ki koshish kar rahe the, par jo response timing thi wo thodi lambi lag rahi thi. Jab main phone kar raha tha, mujhe lag raha tha ki bahut smart tools aur quick solutions milenge, par vo missing lage. Kuch baar main apna problem explain karte karte thak gaya kyunki support kaafi generic tha. Kya thoda customization aur specific solutions milte, to shayad experience better hota. Payment aur invoice process quickly handle kii thi, wahi achha laga. Lekin overall jo main expect kar raha tha support me, wo pura nahi mila jo thoda surprising tha. Help desk se zyada yeh lag raha tha ki unki taraf se proactive communication kaafi kam thi ismein. Agar features aur support thoda upgrade hua, to main zaroor phir se aunga.

Milind SomaiyaMaharashtra, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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