Support accha tha, par labels thoda confusing lage the
Mujhe WFHI ke support se generally positive experience raha, unka response thoda slow tha, magar helpful tha jab bola. Lekin labels aur instructions jo software mein diye gaye hain, wo mujhe thoda unclear lage. Kya kise button ya feature ka kya matlab hai, ye samajhne mein meri thodi problem hui. Support team ne telephone par achha try kiya samjhane ka, par kayi baar aise lagta tha ki jo terms use ho rahe the wo mere liye obvious nahi the. Software ki navigation bhi itni straightforward nahi thi jitni main soch raha tha. Ek achhi baat ye thi ki jab maine call kiya unka tone polite tha, aur main baat kar raha tha clear karne ke liye to woh patience se sun rahe the. Thoda aur simple aur user-friendly labels help karte. Mera overall feeling ye hai ki support ka attitude acha tha, lekin communication ki clarity par thoda dhyaan dena chahiye taki users ko easily samajh aaye ki kya karna hai. Fir bhi main kahunga ki basic madad milti thi, bas frustrating moments kam ho sakte the.