Support accha tha, par kuch cheezein expect se missing thi
Maine socha tha ki jab telephonic support se baat karunga, toh wo mere sab sawalon ka turant jawab denge aur har step ko clearly explain karenge. Actual mein support team helpful thi aur documentation bhi achhi lagi. Lekin kuch basic cheezein mujhe expect thi jo completely nahi mile. Jaise ki, jab dialer ya calling tool ka use kar raha tha, toh kuch features ke baare mein clear guidelines miss hoti thi, jisse mujhe thoda guesswork karna pada. Support timings thoda flexible hote toh aur better hota, kyunki kabhi kabhi call ke baad waiting time zyada lagta tha. Jo automatic updates hote hai, wo achhe hai, par kabhi kabhi update ka notification late aata tha, ya phir update ke baad kuch features thode alag behave karte the. Overall difference yeh tha ki main help expect se zyada toh nahi chaha, par thoda aur transparency aur quick response useful hota. Toh support experience accha tha, par kuch chhoti missing cheezein thi jo thoda irritate kar deti thi kabhi kabhi.