Skip to main content

WFHI review

Support accha tha par kabhi kabhi thoda wait bhi karna padha

5 out of 55 of 5Verified purchaseSupport and communication

Support accha tha par kabhi kabhi thoda wait bhi karna padha

Mujhe lagta hai tumhara telephonic support kaafi acha hai overall, shayad isme thoda aur improvement ki gunjaish hai. Jab main first time sign-up kar rahi thi tab support ne mujhe detail mein samjhaya ki kaise database feature aur dialer ka use karna hai, jisme koi rush nahi thi aur patience tha unme. Lekin kuch dafa jab maine billing queries clear karne ke liye call kiya, tab mujhe thoda zyada wait karna pada, jo thoda frustrating tha. Lekin overall mujhe lagta hai ki customer support ka good side yeh hai ki woh kaafi helpful aur knowledgeable hain, aur main appreciate karti hoon ki main har baar apna doubt clear kar payi. Automatic updates ne mujhe inconvenience nahi diya, jo mujhe acha laga kyunki workflow interrupted nahi hua. Payment invoice ka system straightforward tha, bas response time mein kabhi thodi dheemi chalti thi phone support ki. Par bhi main feeling positive hi rakhungi tumhare support ke sath kyunki end mein mujhe solutions mil hi gaye, bas thoda sab patience ke sath karna hota hai.

Ruchi DuttaHimachal Pradesh, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy