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WFHI review

Support accha tha par communication previous jaisa smooth nahi

3 out of 53 of 5Verified purchaseSupport and communication

Support accha tha par communication previous jaisa smooth nahi

Main pehle kisi aur platform ka use karti thi jahan support kaafi quick aur straightforward tha. Yahan WFHI ki telephonic support se baat karke achha laga, log zyada help karne ki koshish kar rahe the aur patiently guide kiya. Par halki der se response milna ya kabhi caller wait karna pada toh thoda frustration hua. Jo cheez mujhe dhyaan mein aayi woh ye ki communication thoda structured nahi lag raha tha compared to mera pehla experience. Training ke dauran feedback dena aur questions ka jawab dena thoda slow tha, jis se lagta hai ki queue ya handling mein time laga. Lekin jab baat specific software issues ki aayi toh solutions kaafi useful the, aur unki guidance meri queries kaafi had tak solve kar rahi thi. Overall, main is support ko mixed samajhti hoon kyun ki help toh mili, par response speed mein thoda sudhaar chahiye. Agar aapko zarurat hai kisi se jaldi sampark karne ki, toh shayad yeh ideal na ho, par agar araam se samay dena chal sakta ho toh theek rahega. Communication style friendly tha, bas thoda aur professional timing improve karni chahiye.

Supriya GargAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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