Initially, mujhe laga support waale log seriously nahi lenge. Lekin jab mein unse call kari, they we
Initially, mujhe laga support waale log seriously nahi lenge. Lekin jab mein unse call kari, they were quite polite and samajhdar. Jo bhi issue tha, woh patiently suna aur solve karne ki koshish kari. Thoda slow tha process kabhi-kabhi, specially jab system updates ke baare mein baat ho rahi thi; mujhe zyada clarity nahi mili. Lekin end tak, mujhe kaafi confident feel huwa ki agar future mein koi problem aayi toh unki telephonic support help karegi. Itna toh clear ho gaya ki fast response ki bari umeed nahi honi chahiye, par jo bhi mila usko dekh kar lagta hai ki basic level pe ye kaam kar sakta hai. Call me lagatar follow up mila aur direct baat kar paane ka mauka kehte hain mujhe ki main apni problem keh paungi. Training ke dauraan bhi jab mera dialing tool properly function nahi kar raha tha, tab bhi unhone help karke thoda set-up samjhaya. Mera overall impression yeh hai ki software kaafi user-friendly hai aur support team ko samay dena padta hai, par woh genuinely aapko confident feel karvate hain ki aap akeli nahi ho struggling mein. Soch rahi thi ki jitni help milegi, woh shayad nahi milegi, lekin support ne mujhe thoda differently feel karvaya.