Support accha tha lekin sales response bahut slow
Main kharidne se pehle sales team ke response mein kafi disappointed thi. Unhone jo initial queries poochi thi, unka jawab ya toh bahut late mila ya kabhi kabhi bilkul nahi mila. Mujhe lagta hai ki agar responsiveness thoda better hota toh mera purchase decision asaani se ho jata. Lekin, doosri taraf, jo support service training ke dauran mili, woh acche standards ki thi, ye zaroor tha. Software ke onboarding ke baare mein jab maine poocha toh telephonic support team ne patiently madad ki thi, jo kaafi helpful raha. Lekin overall, sales process mein jo delays aur lack of clarity thi, usne mera experience thoda complicated bana diya. Agar kisi naye user ko jaldi jawab chahiye to ye system uske liye frustrating ho sakta hai. Mujhe lagta hai ki sales aur initial communication mein improvement hona chahiye. Yahan se better responsiveness agar aa jaye toh software ke baaki features distinctly useful hain.