Support accha tha lekin kaafi self-work karna padta hai
Mujhe lagta tha support saara kaam karega but honestly, kuch cheezein toh main khud samajh ke karni padti hain. Jab training start ki toh initial onboarding kaafi smooth tha, aur support ne jab phone uthaya toh generally helpful responses diye. Lekin jaise-jaise software mein aage badha, mujhe dialer aur database features ko samajhne mein thoda time lag gaya. Kuch cheezein clear nahi thi, toh mujhe khud hi trial aur error karke adjust karna pada. Kabhi kabhi automatic updates thoda confusing lagte the, kyunki changes instantly reflect nahi hote the. Payment aur invoicing ka process wala documentation thoda lacking tha, jisse mujhe baar baar check karna pada ki sab sahi hua ya nahi. Haan, support se baat karni ho toh wo available hain, par shayad thoda aur pro-active approach hota toh accha lagta. Overall, mujhe lagta hai ki software kaafi potential rakhta hai, par thoda zyada guidance honi chahiye especially complex features ke liye, nahi toh kaafi self-help karna padta hai.