Support accha tha but overall thoda disappointing
Main WFHI ka support system use kar rahi thi aur mujhe lagta hai ki pehle jo maine try kiye the unke comparison mein yeh thoda different tha. Support waale log samajhne mein slow the aur kabhi kabhi response time thoda lamba lagta tha. Lekin ek achhi baat yeh thi ki jab main inquiry karti thi toh vo log calm aur polite rehte the, jo accha lagta tha. Mere liye training kaafi basic thi aur mujhe lagta hai ki vo jyada depth mein ho sakti thi, par isko bhi main thik-tak samajh ke use karti thi. Dialer tool mein bhi kuch glitches aaye jo frustration badhate the, aur database entry thoda complex tha. Payment aur invoicing process clear thi, koi dikkat nahi hui yahan. Overall, support mein kuch improvements chahiye, lekin kuch cheezein thik thi jo main appreciate karti thi.