1 out of 51 of 5Verified customerSupport and communication
Support accha tha but expectations thodi alag thi
Mujhe laga tha ki support zyada quick aur helpful hoga lekin experience thoda mixed raha. Jab main training ya software-related queries poochta tha toh jawab milte the, par mostly vo detailed nahi hote the jis wajah se mujhe khud se jyada samajhna padta tha. Thoda ajeeb laga kyunki maine hope ki thi ki telephonic support se zyada assistance milegi. Haan, par ek achi baat ye thi ki support team polite thi aur patience se meri baat sunti thi. Invoice aur payment ke mamle mein process thoda clear tha, isne frustration kam kiya. Overall, mujhe laga ki expectations aur reality mein thoda gap tha, lekin small positive aspects ne pure experience ko thoda manageable banaya.