support accha tha but confidence abhi baki hai
Maine initially socha tha ki WFHI ki telephonic support mujhe jitni quick aur clear advice degi, usse main jaldi se apne issues solve kar paaunga. Actually help milti thi but wo kabhi kabhi inconsistent thi, matlab kabhi simple steps batate the toh kabhi baar baar clarify karna padta. Training and onboarding steps mein bhi clarity kaafi kam thi, mujhe apne pichle experience ke hisaab se thodi aur guidance chahiye thi. Software ke updates aur dialer functioning mein koi bara issue nahi tha, par jab baat support ki aayi toh lage ki knowledge mismatch ho raha hai. Database feature samajh mein aaya phir bhi thoda effort lagana pada. Support accha tha but mujhe poora confidence develop nahi hua ki mera workflow efficiently chalega, thoda aur polish hona chahiye in communication channels, tabhi best lagega.