Support accha nahi tha, next time help zaroor chahiye hoga
Main keh sakta hoon ki repeat support mera next time bhi compulsory hoga, kyunki pehli baar jo help mili, woh mujhe satisfactory nahi lagi. Jab main call kiya tha, toh dialogue thoda confusion mein chala gaya, kyunki mujhe laga ki jo problem main face kar raha hoon us par sahi samajh nahi hai support team ko. Thoda time laga samjhane mein, aur feedback lene ke process itna smooth nahi tha jitna expect karta. Haan, ek accha point yeh tha ki jo telephonic support tha, uska wait time reasonable tha aur awaaz clear aayi, jo maine appreciate kiya. Phir bhi, solution effective nahi mila aur mera kaam ruk gaya kuch der ke liye. Training ke dauraan mujhe lag raha tha ki software simple hai, par jab problem aaye tab clarity kam ho jati hai. Ek dum se software me koi bug ya issue samajhna mushkil tha bina kisi professional guidance ke. Isliye, mujhe pata hai ki aglu baar bhi mujhe phir se help lene ki zarurat padegi, warna mera workflow affect hoga. Overall, communication mein clarity aur problem solve karne mein speed ko improve karne ki jarurat hai WFHI ko.