Support accha lagta hai, par thodi expectation thi zyada
Tumhara support mera pehle wale experiences se bilkul alag laga. Pehle main ek aur platform use karti thi jahan support slow thi aur response milne mein time lagta tha. Tumhare yahan jab maine phone uthaya, turant madad mili, jo bohat achha laga. Lekin mujhe laga ki thoda aur personalized assistance milna chahiye tha kyunki kahin kahin mere questions generic lag rahe the. Dialer aur database ke baare mein mujhe kaafi technical queries thi, par har baar support team ko sab jawab dene ke liye thoda wait karna padta tha. Overall feeling yehi hai ki tumhari team prompt hai, aur generally main confident feel karti hoon jab unke saath contact karte hoon. Lekin mujhe lagta hai tum higher priority assistance ko thoda aur improve kar sakte ho taaki busy hours mein bhi support seamless ho jaye. Signing up aur payment process toh smooth tha, mujhe usmein koi dikkat nahi aayi. Toh, thank you for better experience compared to past, bas main chahungi ki thoda aur quick aur thoda aur detailed support mile.