Support Accha Hai Par Thoda Slow Tha Kabhi Kabhi
Mujhe WFHI se telephonic support lene ka experience mostly acha laga, jyada tar queries clear karne mein madad mili. Pehle mujhe laga tha ki shayad response time aur fast hoga, par kabhi kabhi wait karna padta tha jab technical team busy hoti thi. Training ke baad jab software use kar raha tha toh kuch issues aaye standard configuration mein, unke experts ne patiently samjha kar help kiya. Jo dialer aur calling tools hain wo bhi smoothly chale, par thoda aur intuitive interface hota toh jyada acha rehta. Database features se data manage karna easy raha, jo bhi updates aate they, automatic ho jaate they, isme koi dikkat nahi thi. Invoice aur payment process bhi clear tha aur straightforward. Overall mujhe laga ki jo communication ka promise tha, mostly pura hua, par thoda speed up karte toh aur satisfy karta. Lekin main abhi bhi soch raha hoon ki ye software future mein mere liye beneficial rahega ya nahi, kyunki support experience mein ye chhoti kami thodi disturb karti hai.