Support accha hai, par kabhi-kabhi working hours ka thoda dhyaan chahiye hota
Main generally support team ke response se khush hoon, kyunki jab bhi mujhe training ya software ke kisi feature mein query hoti hai, wo timely help dete hain. Lekin ek chhoti si dikkat yeh rahi ki unke support hours mere actual working hours se thoda mismatch karte hain. Kabhi-kabhi lagta hai ki jab main kaam kar rahi hoti hoon, tab unka telephonic assistance available nahi hota, jiski wajah se mujhe wait karna padta hai. Training sessions aur onboarding flow zarur useful hain, aur dialer aur database features bhi kaafi fit baithte hain mere workflow mein. Par agar support hours thoda flexible ho aur Indian standard time ke hisaab se, toh overall experience aur better ho sakta tha. Aise lagta hai ki unka primary support timing thoda zyada wide hota toh hum jaise remote workers ke liye zyada faida hua karta.