Support accha hai but thodi slow response bhi thi
Maine pehle bhi kai remote workflow tools use kiye hain, aur WFHI ke support system ko lekar mera experience mixed raha. Sabse pehle, unka telephonic support generally helpful tha aur jo queries maine raise ki, unhe fairly detail mein explain kiya gaya. Lekin kabhi-kabhi response thoda slow lagta tha, jaisa ki main expect nahi karti thi. Software ke updates kabhi achanak aate hain, jo shayad thoda disruptive hain, par training sessions mein unhone acchi preparation di thi jis se mujhe samajhne mein aasani hui. Pehle ke systems se better yeh hai ki yeh support zyada personalised feel hota hai, aur communication clearer lagti hai. Par haan, agar mujhe baar-baar follow-up karna padta, toh thoda frustrating ho sakta hai. Overall, professional aur courteous support hai, bas thoda aur promptness ki zarurat hai. Isliye main isko 4 stars deti hoon kyunki mel jhel sakti hoon, lekin improvement ki expectations bhi rakh sakti hoon.