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WFHI review

Support Accha Hai but Thoda Slow Hai, Phir Bhi Doosri Se Better

3 out of 53 of 5Verified customerSupport and communication

Support Accha Hai but Thoda Slow Hai, Phir Bhi Doosri Se Better

Pehle jo maine support experience dekha tha kisi dusre platform pe, yeh thoda alag tha. Mujhe laga ki WFHI ke telephonic support decent the, woh log aaram se baat karte hain aur apne points samjhaate hain, lekin kabhi-kabhi response thoda slow aata tha. Pehle waale platform mein mujhe jyada quick answers milte the par kabhi clarity kam hoti thi. Yahan, waqt thoda lagta hai magar clarity achhi milti hai. Communication ka style straightforward hai aur jis tarah se training samjhaate hain, usmein thodi patience dikhate hain. Calling tools ko use karte hue mujhe kabhi network ya lag ka dikkat nahin mila, par database update mein kabhi kabhi delay hota tha, jisse kaam thoda ruk jaata tha. Payment aur invoicing process easy tha par usmein thoda aur seamless hona chahiye tha. Main sochta hoon ki agar mujhe firse choose karna ho toh WFHI ka support lena continue karunga kyunki woh log generally reliable hain, bas thoda improvement chahiye response time mein, especially jab urgent queries hoti hain. Overall experience mixed tha, acha bhi tha aur thoda average bhi, isliye main use phir se try karunga for sure.

Rakesh JoglekarGoa, IndiaExperience: Published:
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