1 out of 51 of 5Unverified experienceSupport and communication
Support access tha bohot tough, problem samajhna bhi mushkil tha
Maine expect kiya tha ki support easily accessible hoga, par mujhe khud hi kaafi dhoondhna pada ki kaise unko contact karna hai. Jo help documentation thi, wo bhi zyada detailed nahi thi, jiski wajah se mujhe baar baar alag alag resources check karna pada. Jab finally telephonic support mila, toh unko meri problem samajhne me waqt laga, aur mujhe baar baar details dobara deni padi. Ek baar jab solution mil gaya, uske baad bhi updates aur confirmations lene me time lag gaya tha. Yeh sab cheeze mujhe laga thi ki smooth hongi, par aisi nahi thi. Khaaskar un logon ke liye jo jaldi answers chahte hain, yeh bahut wadha disappointment tha. Keval invoicing ka process thoda clear tha, par baaki sab mein bahut mushkil face ki maine.