2 out of 52 of 5Verified customerSupport and communication
Support access ne thoda surprise kiya
Main support se direct hjælp lene ke liye kaafi utsuk tha, par mujhe thoda shock laga ki required information easily accessible nahi thi. Jab main database feature ke kisi specific function par gaya toh clear guidance nahi mili, aur mujhe telephonic support contact karna pada. Jo bhi best tha, woh yeh ki finally phone par baat kar ke issue solve ho gaya. Lekin self-help resources ko zyada detailed hona chahiye tha, especially jab automatic updates aaye tab kuch confusion hua aur mujhe FAQs dhundhne mein waqt laga. Billing aur payment ke mamle mein toh sab smooth tha, invoice jaldi mila, baki cheezein thodi disorganized thin. Mujhe laga tha ki system zyada user-friendly hoga, par haan, support team ki madad achhi thi jab unse baat hui.