Suitable only if you’re patient with jumbled steps
You need to rethink the order of communications and support steps in your training. The approach felt disorganized, which made it confusing to know what to do next. For someone new to remote workflow software, this would be frustrating and might not suit anyone needing a straightforward learning curve. I will grant that the live support calls were polite and attempted to help, but the sequence of guidance could definitely be improved so that each step logically follows the last. If you prefer taking initiative to figure things out yourself, perhaps it is okay, but ultimately, I found it lacking clarity in structure.