Suitable only if you can handle some setbacks
I have to say upfront that my experience with WFHI’s support and communication was not very satisfying. When I ran into issues during setup, the responses I got were slow and often generic, which did not help resolve my problems quickly. The onboarding process left me feeling unsure about the next steps due to unclear instructions. That said, I appreciated the telephonic support's friendly attitude whenever I called, and the automatic updates, while sometimes disruptive, eventually improved the software. For someone who does not mind hurdles and has patience to manage delays and repeated contact with support, this might still be acceptable. However, if you expect prompt resolution and smooth communication, this service might not suit your needs well. Invoicing and payments were clear, at least, which was one positive aspect in an otherwise frustrating journey. Overall, I would recommend considering your tolerance for such challenges before committing.