2 out of 52 of 5Verified purchaseSupport and communication
Suitable only for those comfortable with occasional delays
I found the telephonic support to be inconsistent on daily use rather than during initial setup. Sometimes users would get prompt help, but other days the response was delayed which disrupted my regular workflow. The software itself functioned well, particularly the automatic updates which improved performance steadily. However, the database tool occasionally froze, making data management frustrating. Overall, this software might suit those who can afford some downtime and take a patient approach. For users expecting instant resolutions regularly, it probably won’t match up. The training modules were clear but without expected ongoing support, it felt incomplete for daily operations.