Suitable mainly for teams needing solid onboarding
The training and onboarding process involved a one-off setup phase where the software installation and database configuration were done. After that, ongoing training sessions were available but mostly for updates or advanced features. I liked the clear distinction between what you do once and what you repeat occasionally. This setup would suit users or teams who can invest time upfront. However, those looking for continuous step-by-step guidance might find this lacking. The dialer tool and automatic updates were integrated smoothly, so once the setup was complete, the workflow stabilized. Support was reachable but mainly for troubleshooting after setup rather than regular training. The invoicing and payment processes were standard and did not require repeated action.