Suitable if you like to work through doubts alone
When I first signed up, I was hopeful that I would feel supported and confident about how everything worked, especially the sales and pre-purchase process. The sign-up was straightforward enough, but I found the invoicing process a little confusing with unclear steps. I expected more clarity upfront on payments and what exactly I was committing to. On the positive side, the automatic updates seemed smooth and didn't disrupt anything. However, the training material felt too generic for my needs and didn’t address all the questions I had about the calling tools and database functionality. While the dialer worked fine during the trial phase, I wasn’t fully confident about handling all issues on my own after onboarding. Telephonic support was cited as a key feature, but calls often put me on hold longer than I liked, which made me hesitant to rely on it regularly. Overall, if you’re comfortable figuring things out as you go and don’t expect extensive guidance during the sales process, this might suit you. But if you need detailed explanations and responsive support before fully committing, I wouldn’t recommend it as strongly.