Suitable for users comfortable with some trial and error
I found the software setup steps to be arranged in a way that mostly made sense, though there were moments where I had to pause and double-check on what I was supposed to do next. The onboarding sequence wasn’t frustrating, but it didn’t exactly flow naturally for me. For instance, when I was working with the database feature, it took some extra navigation to get to the part where you integrate it with the calling tools; this could be smoother. That said, the automatic updates happened without me needing to intervene, which was helpful. I think for users who prefer a straightforward step-by-step guide or are new to remote workflow software, the current order of steps might not be the best match. However, those who don’t mind figuring a few things out as they go and are comfortable exploring should be fine. Overall, the onboarding felt a mix of helpful and slightly confusing, so it might suit people who enjoy a bit of hands-on exploration rather than those who want everything explicitly laid out from the start. I wouldn’t say it’s an ideal choice if you want a completely seamless initial experience.