The support and communication provided were mostly focused on the initial setup, which required some
The support and communication provided were mostly focused on the initial setup, which required some effort to get right. After the setup phase, communication was less frequent, and assistance appeared to be available only upon request. This approach suits users who prefer a hands-on initial period and then operate independently. In my case, I found the detailed instructions during onboarding useful, but ongoing support was more limited. Those needing continuous guidance or frequent check-ins might find this insufficient. I also noticed that telephonic support was responsive but mostly reactive rather than proactive. So, for users comfortable with technology and fine managing the system once configured, the experience will likely be positive, but beginners could need more consistent support throughout.