Suitable for those who prefer some guidance but not too much
I found the training and onboarding quite useful, especially since I was able to locate the section on using the dialer tools quickly. There was one moment where the video tutorial clearly explained the steps to link the database with my workflow, which really helped me understand that feature well. Otherwise, the training materials were adequate but a bit sparse in detail on some advanced features, so I had to figure out a few things on my own. Also, I noticed that automatic updates were done without much information, which was a little confusing though it didn't disrupt my use. The onboarding flow overall was smooth once I got past that initial database setup, but I think people who like very detailed handholding might find it lacking. For someone with some experience of similar tools, this would be a good fit. Those new to remote workflow software might need additional help beyond the provided training. Still, I would recommend it to colleagues who are comfortable exploring but appreciate some video guidance. It strikes a decent balance between autonomy and support, although I wish there was a clearer outline upfront of what the training covers and what it doesn’t.