Suitable for those who can seek guidance, but might frustrate others
After going through the onboarding and training, I found the overall experience fairly average. While the training provided some useful insights into using the software and database features, it wasn’t entirely self-sufficient. I think individuals who are comfortable asking for help and reaching out to telephonic support will find this acceptable. However, if someone prefers a completely hands-off onboarding process, this might not suit them well. The instructions are sometimes vague, and I anticipate that next time I try to onboard, I will likely need assistance again. The call dialer performed adequately during the sessions, but the automatic updates occasionally disrupted my workflow without prior notice. The sign-up and payment process was straightforward, but the lack of clear explanations in some areas affected the overall ease of use. Essentially, this service suits those willing to engage with support actively, but others might face hurdles without additional help.