Suitable for those who can handle some patience, not so much for quick fixes
In terms of billing and payments, I found the process quite mixed. On one hand, the sign-up and invoicing systems are straightforward enough, and once set up, payments process automatically which is convenient. But on the other hand, I did run into some delays and confusion over my invoice details that required telephonic support to clarify. It wasn’t a particularly smooth experience, and I suspect I’d probably need help again the next time I make a payment. For people who prefer or need quick, glitch-free billing, this might not be the best fit. However, if you are someone who can navigate through occasional hiccups with patience and can easily reach out for assistance, it should be workable. The updates from WFHI aren’t always perfectly timed with billing cycles, so that added some complexity. Overall, it balances out to acceptable but not seamless. Those who want a hands-off and perfect flow might find this frustrating, but those okay with some back-and-forth and a bit of effort can manage fine here.