Suitable for those ready to troubleshoot on their own
I had mixed feelings about the support after using it extensively. On the positive side, the sign-up and payment process was clear enough, and the telephonic support would answer quickly. However, my experience with the dialer and its integration with the database wasn’t seamless, and I sometimes found the automatic updates introduced small hiccups during the workday. By the end, I felt somewhat confident navigating the software, but I also realized I needed to resolve issues on my own often rather than depending solely on the support line. For someone comfortable with learning through trial and error, this setup would work fine. But if you expect hands-on, continuous help for all concerns, this might not suit you as well. The training was helpful but didn’t fully prepare me for some intermittent problems that occurred later.